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  • Our Support Policy

    What Do We Do With Your Confidential Information?

    While you make a purchase from our store, we collect and keep a record of the personal information provided by you like your name, address and email address.

    When any user browses on our store, we automatically get your computer’s internet protocol address  (IP Address), which provides us the information about the browser you are using and the operating system. We use online marketing modes like Email marketing and Text Marketing. Only with your permission, we forward emails and texts regarding our stores, new products, and other important updates.

    How do you get my consent?

    When you purchase any goods from our store, you provide us with your personal information to complete a particular transaction. You follow the process to verify your credit card, place the order, get it arranged for delivery or return on a specific address, we imply that you consent with our collecting of this information and using it for specific purposes only. If we ask your personal information for marketing purposes, we will either ask you directly or even provide you an opportunity to deny it.

    How can I withdraw my consent?

    If in any case, you change your thoughts, you can withdraw your consent for us to use your personal information for the purpose to contact you, continued collection of your information or for any other purposes, by contacting us at support@cbdlot.com.

    Disclosure

    We claim the right t disclose your information if it is required by Law or in the case you violate any of the Terms of Service.

    Third-party Services

    The Third Party Service providers in contact or used by us will only gather, use and disclose your information up to the extent till it is necessary to perform services they provide us. However. Some Third-Parties have their own set of rules and privacy policies, implied on payment gateways and another transaction process. In respect of this, we provide the information for your purchase-related transactions.

    In such cases, we advise you to read the privacy policies, in order to get an idea of the manner how your personal information will be handled by such service providers. Another point of consideration is that most of the service providers can be located or have related services in different jurisdictions as per their location. So, if you choose to select to proceed the transaction which involves the services of such Third Party Service Providers, then your information may become the subject of the jurisdiction in which the service provider is currently located.

    On explaining with an example, if you are located in Canada and the payments are processed with the gateway located in the United States, then your personal information of the transaction will the subject of disclosure under the United State Legislation, which includes the Patriot Act. At the time you leave our website or you are directed to the third-parties website, you will no longer be governed by our Privacy Policy or Terms of Services on our website.

    Links

    When you click on the links available on our store’s website, you might be directed away from the site. We will not be responsible for such private practices of other websites and neither we force you to read their policies. Our store uses Google Analytics as a tool to learn about the visitors on our site and the activities they perform on particular pages.

    Security

    We solely take the responsibility to protect your personal information with precautions and follow the best industrial practices to be sure that the information is not altered, destroyed, misused, accessed, disclosed or lost.

    The information of cards while transactions made for any purchase, gets encrypted with the SSL Technology and it stores it with with AES-256 encryption. None of the transmission modes over the Internet or other electronic storage offer 100% security but we follow all the PCI-DSS requirements and industry standards to keep them safe.

    Cookies

    With the help of cookies, we work to provide you with a better user experience, which helps us in measuring your areas of great interest on our website. We also use cookies when you get register yourself to get more information. In such a situation, cookies store useful information which helps our website to remember when you return. However, you can choose to disable the cookies through your browser but with this, you will not be able to enjoy all the functions on our website.

    Age Of Consent

    On using this site, you make it clear that you have reached the age of majority in the state or province of residence, or you are at the age of majority in the state or province of residence and you give us the consent to allow any of the minor dependent to use this site.

    Third-party Services

    The Third Party Service providers in contact or used by us will only gather, use and disclose your information up to the extent till it is necessary to perform services they provide us. However. Some Third-Parties have their own set of rules and privacy policies, implied on payment gateways and another transaction process. In respect of this, we provide the information for your purchase-related transactions.

    In such cases, we advise you to read the privacy policies, in order to get an idea of the manner how your personal information will be handled by such service providers. Another point of consideration is that most of the service providers can be located or have related services in different jurisdictions as per their location. So, if you choose to select to proceed the transaction which involves the services of such Third Party Service Providers, then your information may become the subject of the jurisdiction in which the service provider is currently located.

    On explaining with an example, if you are located in Canada and the payments are processed with the gateway located in the United States, then your personal information of the transaction will the subject of disclosure under the United State Legislation, which includes the Patriot Act. At the time you leave our website or you are directed to the third-parties website, you will no longer be governed by our Privacy Policy or Terms of Services on our website.

    Change Of Privacy Policy

    We have to right to change or modify these Privacy Policies at any time, to it is a request to read it thoroughly. Implementation of these policies will be taken on immediate effects after posting. In the case we make material changes to these policies, we will clearly inform you here as it has been updated. We intend to do this to make you aware of the what information we collect, how we will use it and under what conditions, if anyone, we use or disclose it.

    Question And Contact Information

    In the case, you have or face any questions regarding our Privacy Policy or the practices described herein, feel free to contact us through the details provided on our website.